Important notice: Some of our classes are incorrectly showing ‘Class Full’ for some users due to a technical issue. Our engineers are working on it and we hope to have this resolved shortly.
Until then if you want to double check class availability, you can still log in and book via the triyoga Client Portal here.
If you need help please contact your specific triyoga centre here, and our teams will be happy to help you.

Important notice: Our booking system supplier is currently experiencing technical issues, which is causing account and checkout actions to fail in some cases. Their engineers are urgently working on it. Until then, you should be able to log in and book via 1) the triyoga app or 2) the triyoga Client Portal here. Or if you need help please contact your specific triyoga centre here, and our teams will be happy to help you.

Important notice: Due to a global IT outage upstream, you may experience issues with booking, purchasing, or logging in. Their engineers are working on resolving this as quickly as possible. Thank you for your patience

Important notice: Some users are experiencing login issues due to a technical issue upstream with our booking system provider. Their engineers are working on it. Until then you can still log in and book via 1) the triyoga app or 2) the triyoga Client Portal here.

Important notice: Our booking schedules are temporarily down due to a technical issue. Our engineers are working on it and we hope to have this resolved very shortly.
Until then, if you need help please email our customer care team at [email protected] or contact your specific triyoga centre here, and our teams will be happy to help you.

faqs

When starting something new, or going to a new place, you may have some questions about how things work, what to wear or what to bring. We’ve done our best to answer some of the most frequently asked questions. If something isn’t listed below or you’d like some more assistance don’t hesitate to contact us by telephone.

Understanding our credit system

In order to give you flexibility to seamlessly practise both from home and in our studios we created a new pricing system. The system is based on credits, which can be used for whichever of the three ways you choose to practise – in centre, livestream or online – all you need to remember is 5 credits for an online or livestream class, and 10 credits for an in-centre class. Details are shared in a blog from Jonathan and some of your most frequently asked questions are answered below.

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When booking online via our website or app, all live-streamed classes will be clearly detailed. Our cameras are positioned directly on the teacher, however, should any student be within the shot their permission will be requested prior to the class commencing. None of our live-streamed classes will be recorded and we are using a secure network and software to ensure we adhere to our privacy policy.

Live streaming classes are taught by teachers in our studios whereas online classes are taught by our teachers at home.

Fell free to visit one of our centres, so that our front of house staff can help to recommend you the perfect class to try. As a guide, our Open Level classes are for all levels, Level 1 classes for Beginners, Level 2 Intermediate and Level 3 for more Advanced practitioners.

triyoga has locations across London. Information about where to find all of our locations and how to get to us can be found on the contact us page.

For Camden, on weekends non-residents could park in nearby Primrose Hill (no weekend restrictions) and walk across the canal. You can also park in the Morrison’s car park which is a 2 minute walk away.

For Chelsea, Soho and Covent Garden; think positive and good luck finding a meter! Though there are car parks near both Soho and Covent Garden.

The minimum age for attending a hot yoga class is 16. The minimum age for attending all other classes or treatments alone is 16.

Children aged 14 or 15 may attend all other classes with a guardian who is over 16 at the class teacher’s discretion. If you would like to bring your 14 or 15 year old child to a class please contact the triyoga centre that you plan to attend to confirm that the class is suitable.

No, but there is the option to book all scheduled yoga, mat Pilates and barre classes online up to 10 minutes before the class start time. We recommend you book for evening and weekend classes in particular as these tend to get busy. However, please note that any booking cancellations need to be done three hours before the class start time, otherwise our late cancellation policy will apply. Please arrive at least 10 minutes before the start of the class so you have plenty of time to sign in and get settled. Otherwise, if you have booked but not shown up 5 minutes before the class, we might need to give your spot away to drop in students.

From 3rd March 2020, we are trialing a change to our online class booking policy to make the process clearer and fairer for everyone.

You will still be able to book classes online 8 days in advance and up to class start time. Currently, we reserve 30% of class spaces for drop-ins as we appreciate not everybody wants to or is able to book online. However, some students have told us this made it difficult to plan, as they were unsure if there would be spaces if they came into the centre without reserving a spot first.

To make it clearer for everyone, we are making 100% of class spaces bookable online. However, it is not essential that you book online and you can still drop-in to our classes. The website will show up to date information on whether there are still spaces remaining.

Here is how it will work:

– From 8 days before the class, you can book a space online or via our app until the class becomes fully booked.
– If the class is full, the website or app will give you the option to “join waitlist”. If the waitlist fills up, the class will show as full.
– If you are on the waitlist, we’ll email you if a spot does become available and we’ve been able to book you in. We’ll do this on a first come first served basis. Please keep in mind that our late cancel policy will apply if you do not show up for the class.
– If you have not heard from us 3 hours before the class start time, we have not been able to allocate you a spot and at this point the waitlist will no longer apply.
– However, please do check back within the three hours before the class. If a space does become available, it will show up on the schedule and you will be able to book in the usual way.
– We hope this will improve the triyoga experience for everyone. We will be checking on how well the new process is working and listening to feedback, so please do let us know if you have any questions or comments.

From drop-ins and class passes, to unlimited options, there are a number of pricing options at triyoga. Find all you need to know about our prices here.

Some people wear baggy, loose fitting bottoms and a t-shirt. Other people wear tight stretchy leggings and tops. The only thing that matters is that you wear comfortable clothes that you can easily move and stretch in.

As you move through a class you can get warm so it’s good to wear clothes that keep you cool, but bring a jumper for relaxation, when the body rapidly cools down. Some people also bring socks for the relaxation phase.

In triyoga hot, dynamic and ashtanga classes you will get sweaty and some people like to bring a small towel to class.

Yes, we have showers with complimentary body wash, shampoo and conditioner. You can bring your own towel or rent a towel from the front desk for £1.

We have locker facilities at all centres. At peak times you may find all the lockers in use. If this is the case you are able to take valuables into the studio with you. Please place any valuables out of the way at the back of the studio and ensure all mobile devices are completely switched off.

If you are a new to triyoga and have not already registered for an account, please arrive 20 minutes early for your first session to allow time for registration.

If you are a regular student and have booked classes online, we ask that you arrive at least 10 minutes before the class starts so you have plenty of time to sign-in and get settled. Otherwise, for busy classes, if you have booked but not shown up 5 minutes before the class, we might need to allocate your spot to our wait list. If you need to cancel your booking, please do so at least 3 hours before the class otherwise our late cancellation policy will apply.

We realise lateness is often unavoidable but to avoid disruption, we cannot allow latecomers into class 10 minutes after it has started. For hot classes, we cannot allow anybody into the room once it has started due to the importance of the warm up postures.

Yoga and Pilates are excellent during pregnancy and for you and baby after the birth. However it is recommended that you do not practice yoga or Pilates in your first trimester. You can return to practice in your second and third trimesters, where yoga and Pilates are both fantastic supports. Find out more about our pre and postnatal classes and treatments.

Yes, there is a triyoga studio etiquette guide. This is on display in all our centres and you can read the full triyoga etiquette guide here.

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