faqs / website
If you don’t remember your password, it’s very important that you don’t create a new account. Creating a new account means you won’t have access to your visit history or previously purchased passes.
To generate a password reset email simply:
1. Go to the forgotten password page
2. Enter your email address and press forgotten password
Yes your login will still work on the new website. Please do not create a new account otherwise you will not be able to access your historical bookings and payment history.
If you’re unsure if you have an existing account, or simply don’t remember your password, it’s very important that you don’t create a new account. Creating a new account means you won’t have access to your visit history or previously purchased passes.
When in doubt, we recommend you try to generate a password reset email. If a matching email address is found in our database, we’ll send you a message with a verification link. Just click that link, choose a new password, and log in with your account – we’ll take care of the rest.
To generate a password reset email simply:
1. Go to the https://triyoga.co.uk/forgotten-your-password/
2. Enter your email address and press forgotten password
If you are logging in via the website our team in-centre can manually reset your password for you, if you are logging in via the app our ton desk team can trigger a password reset email, alternatively you can do this yourself by following these easy steps –
https://support.mindbody.io/s/article/How-do-I-reset-my-Mindbody-password
