From 3rd March 2020, we are trialling a change to our online class booking policy. To make it clearer for everyone, we are making 100% of class spaces bookable online (instead of the usual 70%). However, it is not essential that you book online and you can still drop-in to our classes. The website will show up to date information on whether there are still spaces remaining.
Here is how it will work:
- From 8 days before the class, you can book a space online or via our app until the class becomes fully booked.
- If the class is full, the website or app will give you the option to “join waitlist”. If the waitlist fills up, the class will show as full.
- If you are on the waitlist, we’ll email you if a spot does become available and we’ve been able to book you in. We’ll do this on a first come first served basis. Please keep in mind that our late cancel policy will apply if you do not show up for the class.
- If you have not heard from us 3 hours before the class start time, we have not been able to allocate you a spot and at this point the waitlist will no longer apply.
- However, please do check back within the 3 hours before the class. If a space does become available, it will show up on the schedule and you will be able to book in the usual way.
- We hope this will improve the triyoga experience for everyone. We will be checking on how well the new process is working and listening to feedback, so please do let us know if you have any questions or comments.
If you have any questions regarding the trial, please visit our faq’s or contact us.
